Wednesday, October 15, 2014

Evolution of a systematic and traceable, robust and scaleable system for onboarding volunteers.

I want to make sure everyone has seen the all new Get Involved page  and to give a huge shout-out to the many, many Mozillians, including many of you, who have been involved in setting this up, along with Guides - our new community forum designed to support brand new Mozillians.

(Note that localized versions of Get Involved are coming soon! Many people here have been involved in getting the locales up, and that is critically important. Thank you. We can't wait to share that work with the world.)

David blogged about it too, including some history of the page and the importance of this system in what we do as a community here at Mozilla.

This set of improvements will allow us a far more robust tracking and followup system for community as well.  I look forward to growing and learning with all of you. The metrics we will get from this new system will allow us to trace volunteers from signing up for an opportunity through becoming an active member of our community - and all the places people could get lost along the way can be addressed. This is a huge opportunity for improvement.

Thank you to every one of you who made this happen. Especialy big thanks to Jennie Rose Halperin, Emma Irwin, Matthew Zeier, everyone on the team, our Stewards, all the community who helped and were interviewed and reviewed prototypes, and our dedicated localizers.  Building programs and tools like this with all of you is my sincere pleasure and joy.

This is how we will build the internet the world needs - with the power of a scalable way to help people figure out what they want to do - and support them in doing it.